Help / FAQs

Live Search

• Type in a search term and:
  
  • A popdown will autofill with suggested terms/phrases that you can then click to be presented a popdown of relevant page links. Click a link to be taken to a page where your search term(s) will be highlighted in vivid, conspicuous red. Very easy to find your search terms on a page.
  • Or, you can skip the autofill by depressing the Enter / Return key or by clicking the Search Button, which will popdown relevant page links as above.
• It's very nice: You stay on the current page until you click a page link or an expanded / full list of page links, instead of unloading the current page and then loading a page of links.

Posting / Commenting / Registration

• You need to be registered and logged in to do that sort of participational / contributory stuff.
• Your private (registration) data remains private and sacrosanct, of course. You can check the long story version of our Privacy Policy and Terms of Service.

Shipping and Delivery Questions

How long do deliveries take?

• They usually take 2-5 days, USPS Priority Shipping.

Payment, Credit, Refund, and PayPal Questions

Can I get a refund?

• Refunds are not a problem. They take a week to process. A three percent merchants' account service fee is charged.

My card wasn't accepted!

• PayPal, our credit processor, may not have accepted your codes or your card.
• You can start a free PayPal account, and pay with PayPal. It's free, it's quick - PayPal is a global leader in online payment solutions with 100 million account members worldwide. PayPal is reknowned for excellence - 2003 Webby Award for Best Finance Site and 2003 Webby People's Voice Award for Best Finance Site.
• Or you can email or postal mail your order in. Please provide the following: Product, quantity, sizes and colors (if applicable), and a check or money order for the total cost payable to Ed Riehl.
  • Mail to: Delmondo.org/ at 514 S. Murphy Ave., Sunnyvale, CA 94086-6116, USA.
  • Email to: Use our Contact form.

What's PayPal?

• PayPal is our online payment and order processing provider - They process our credit transactions and order information. You don't have to have a PayPal account - You can use your existing credit cards, however, we highly recommend PayPal - You control how you pay: Bank account, credit card or PayPal balance - From home, work, even your mobile phone - And it's Free!!!
• Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.
• PayPal has quickly become a global leader in online payment solutions with 100 million account members worldwide. Available in 103 countries and regions around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.
• PayPal has received close to 20 awards for technical excellence from the internet industry and the business community at large - 2003 Webby Award for Best Finance Site and 2003 Webby People's Voice Award for Best Finance Site.
• Located in San Jose, California, PayPal was acquired by eBay Inc. in October, 2002.

Store / Purchase Process Questions

I clicked to submit my purchase, and got a message about something being invalid.

• It's often the browser's autofill feature - It might have filled in incorrect information from a previous session - Clear your browser cache. Also: Cookies and javascript have to be enabled for your browswer.

I can't purchase anything. I click, but nothing seems to work right.

• There's a few things to try: Cookies and javascript have to be enabled for your browswer. Clear your browser cache. It might be your browser's autofill feature - It might have filled in incorrect information from a previous session.

What happened to the items in my cart?

• There's a few things to try: Cookies and javascript have to be enabled for your browswer. Clear your browser cache. It might be your browser's autofill feature - It might have filled in incorrect information from a previous session.

Product & Quality Questions

Do the images and graphics fade?

• No, they don't. Our images and graphics are printed with archival-grade inks, with rich pigmentation, that are fade and UV resistant.

What is archival grade?

• Well, with posters, for example, it means that they are printed at very high (continous-tone-appearing) resolution with a high-visual-fidelity process that reproduces the richness and nuances of the original art, with premium, richly pigmented inks that resist fading and UV degradation, on finest, heavy, neutral pH papers and stock.

What is the quality of the clothing merchandise, the teeshirts, hoodies, caps, etc?

• Style, fit, construction, material.
  • Our shirts are premium quality line by Hanes.
  • They're well-fitted and shape-size retaining; quality-constructed with precision tailoring for an immaculate fit, style details, durability and long wear; of heavier weight, high count, 100 percent premium cotton.
  • They're simply excellent; with great fit, finish, and details; with outstanding wear and color-fastness.
• Image and Graphics
  • High-visual-fidelity, imagefast, colorfast images and graphics that are fade, wear and UV resistant; printed at very high (continuous-tone-appearing) resolution with a process that duplicates the richness and subtleties of the original art, with rich pigmentation and deeply penetrated saturation that resists fading, chipping, wear, and UV degradation.
  • It's either (1) die sublimation that is superior to screen printing, or (2) surprisingly, a special, modern heat-transfer process that's evolved from earlier less satisfactory periods, to where it surpasses screen-printed textiles in wearability, chipping/cracking, and colorfastness / color permanence.

Site Problems: Invalid Links, Display and/or Functionality Problems

There's problems with your site . . . invalid links . . . things don't work or display properly in my browser.

• Please report any invalid links or any functionality or display problems at our Contact page - Please describe problem; and include your OS-version, browser-version, and browser plugins-widgets.

Content Problems

Editorial Policy

• John Cage said that the purpose of art was to spread joy and revolution. There's more to it than that, of course, but there's truth to that statement. Delmondo makes and sells fine, original, Art & Agitprop Artifacts.
• Artifact: A handmade or mass-produced object reflecting contemporary society or popular culture.
  Art: The quality, production, or expression of what is beautiful, or of what is more than ordinary significance. There is good and bad design, but art is art.
  Agitprop: Agitation and propaganda disseminated through art.
• Delmondo follows an historical, classic, reportorial expression of art, recording the experience of society and popular culture - There is no good or bad art - It's the uncensored record of experience rendered with traditional and modern mediums, media and methods.

Pornography

• There's legitimate art expressed with disturbing or erotic imagery, however (as seen by this editorial seat), pornography's interest is not with art but with revenue, and though there is no good or bad pornography (as there is no good or bad art), it is not art and is offensive to our editorial sensibilities.
• Please do report any occurences of inadvertant pornography (such as a link to a URL whose content has devolved or changed to pornographic subject matter).